Terms & conditions
By accessing or using Markt, you agree to these general terms. Please read them carefully. These terms are intended as a general framework and may be updated; continued use of the platform after changes constitutes acceptance of the revised terms.
Acceptance of terms
These terms apply to all visitors, registered customers, vendors, and delivery partners who use Markt services. If you do not agree with any part of these terms, you should discontinue use of the platform.
Accounts and eligibility
You are responsible for keeping your login credentials secure and for all activity under your account. You must provide accurate information during registration and promptly update it when it changes. We may suspend or terminate accounts that violate these terms or applicable laws.
Orders and fulfillment
When you place an order, you enter into a transaction with the relevant vendor(s). Markt facilitates the order, payment, and delivery process but individual vendors are responsible for preparing and fulfilling their items according to platform policies and applicable regulations.
Payments and pricing
Prices, fees, and available payment methods are shown at checkout. All amounts are displayed in Egyptian pounds. Payment processing may be handled by third-party providers. Failed or reversed payments may affect order status according to platform rules.
Returns and refunds
Return and refund eligibility depends on the product type, vendor policy, and applicable consumer protection rules. Digital products, perishable goods, and pharmacy items may have additional restrictions. Please review order details and contact support if you need assistance with a return request.
Limitation of liability
Markt provides the platform on an "as is" basis to the extent permitted by law. We are not liable for indirect or consequential damages arising from use of the service. Nothing in these terms limits rights that cannot be excluded under applicable Egyptian consumer protection laws.
Changes to these terms
We may update these terms to reflect changes in our services, legal requirements, or business practices. Material changes will be communicated through the platform where appropriate. Your continued use after updates take effect constitutes acceptance of the revised terms.
This is a general summary for informational purposes and does not constitute legal advice. Specific obligations may vary by vendor type and order.